Frequently Asked Questions
I don't see my ring size -- do you offer other sizes?
In store we offer ring sizes 6, 7 and 8. We can custom make any other ring size for an extra charge of $10. Just send an email to firstname.lastname@example.org, let us know which piece you're interested in and what size you'd like. We'd be happy to accommodate this request.
Do you customize jewelry?
Yes, we offer customization starting at $10. The pricing may vary depending on the amount of customization that you are requesting. For all inquiries, please email email@example.com. Expect your piece to be ready within 2-4 weeks of order.
I have certain metal allergies. Will these pieces effect me?
Every person's skin and chemistry react differently to certain metals. Each item contains a description of materials and we are happy to answer any questions about a specific piece that captures your interest. In general, SB collections are made in either 14k Gold, Rose Gold, Silver (Rhodium or Sterling), or Hematite, micro-plated over brass or Sterling Silver. Earring posts are either stainless surgical steel or Sterling Silver. We are also happy to customize your order to ensure that the pieces will not cause an allergic reaction.
Will the jewelry tarnish?
Our metals are no different from others. Sterling Silver and other finishes will oxidize over time. In store, we keep our jewelry collections pristine with a caring wipe of a jewelry cloth. Cleaning cloths are complimentary with each order.
Where are your brick-and-mortar stores?
The locations of our stores can be found here.