Privacy Policy

Privacy Policy

We at Sophie Blake NY know you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our Privacy Policy. By using or accessing Sophie Blake NY Services in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways. If you are a resident of the European Union ("EU"), United Kingdom, Lichtenstein, Norway, or Iceland, you may have additional rights under the EU General Data Protection Regulation (the "GDPR") with respect to your Personal Information, as outlined below.

Remember that your use of Sophie Blake NY Services is at all times subject to the Terms of Use, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Use.

1. What does this Privacy Policy cover?

This Privacy Policy covers our usage of Personal Information that we gather when you are accessing or using our services and site, but not to the practices of companies we don't own or control, or people that we don't manage. "Personal Information" means any information that identifies or relates to a particular individual and also includes information referred to as "personally identifiable information" or "personal information" under applicable data privacy laws, rules, or regulations. This Policy applies only to Personal Data that we collect from you directly; if we did not collect data directly from you, you should contact the entity that collected your Personal Data in the first instance to address your rights with respect to such data. We gather various types of personal information from our users, please see the information below, and we use this Personal Information internally for the purposes of personalizing, providing, and improving our services to you and to allow you to set up a user account and profile, to contact you, to fulfill your requests for certain products and services, and to analyze how we can serve you better. In certain cases, we may also share some Personal Information with third parties, but only as described below.

2. Will Sophie Blake NY ever change this Privacy Policy?


We're constantly trying to improve user experience and how best to serve you as a customer, so we may need to change this Privacy Policy from time to time as well, but we will alert you to changes by notifying you in email. Please note that if you've opted not to receive legal notice emails from us (or you haven't provided us with your email address), those legal notices will still govern your use of the Services, and you are still responsible for reading and understanding them. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is collected.
 

3. What Information does Sophie Blake NY Collect?
 
The following chart details the categories of Personal Data that we collect and have collected over the past twelve (12) months.
  • First and last name
  • Email address
  • Mailing address
  • Telephone number
  • Birthday
  • Purchase History with Sophie Blake NY
We collect the Personal Information about you from the following sources:
Information You Provide to Us:
We receive and store any information you knowingly provide to us. If you provide your third-party account credentials to us or otherwise sign in to the Services through a third party site or service, you understand some content and/or information in those accounts ("Third Party Account Information") may be transmitted into your account with us if you authorize such transmissions, and that Third Party Account Information transmitted to our Services is covered by this Privacy Policy. Certain information may be required to register with us or to take advantage of some of our features.

If you use our Services to make a purchase, we may request certain Personal Information from you to facilitate the transaction and get you the goods. We, or companies that provide services on our behalf, may also collect certain financial information from you, such as your payment method (this may include valid credit card number, type, expiration date or other financial information). We store only a very limited portion of your credit card information, in a manner that is generally permitted by credit card issuers. Our payment processor, that credit card issuers require to have sufficient security, stores and processes your credit card or other payment information using industry-standard security measures. By making a purchase through the Services, you give us consent to use and provide your financial information as we consider necessary to process the transaction.
 
 
Information Collected Automatically

Whenever you interact with our Services, we automatically receive and record information on our server logs from your browser or device, which may include your IP address, geolocation data, device identification, "cookie" information, the type of browser and/or device you're using to access our Services, and the page or feature you requested. "Cookies" are identifiers we transfer to your browser or device that allow us to recognize your browser or device and tell us how and when pages and features in our Services are visited and by how many people. You may be able to change the preferences on your browser or device to prevent or limit your device's acceptance of cookies, but this may prevent you from taking advantage of some of our features.
 
Our advertising partners may transmit cookies or request that we transmit cookies to your browser or device when you use our Services. If you click on a link to a third party website or service, a third party may also transmit cookies to you. Again, this Privacy Policy does not cover the use of cookies by any third parties, and we aren't responsible for their privacy policies and practices. Please be aware that cookies placed by third parties may continue to track your activities online even after you have left our Services, and those third parties may not honor "Do Not Track" requests you have set using your browser or device.

Some Personal Data is automatically collected when you use our Sites, such as the following:
  • IP address
  • Device identifiers
  • Web browser information
  • Page view statistics
  • Browsing history
  • Usage information
  • Transaction information (e.g. transaction amount, date and time such transaction occurred)
  • Cookies and other tracking technologies (e.g. web beacons, pixel tags, SDKs, etc.) -- For more information, please review our Cookie Policy
  • Location information (e.g. IP address, zip code)
  • Log data (e.g. access times, hardware and software information)

Through cookies we place on your browser or device, we may collect information about your online activity after you leave our Services. Just like any other usage information we collect, this information allows us to improve the Services and customize your online experience, and otherwise as described in this Privacy Policy. Your browser may offer you a "Do Not Track" option, which allows you to signal to operators of websites and web applications and services (including behavioral advertising services) that you do not wish such operators to track certain of your online activities over time and across different websites. Our Services do not support Do Not Track requests at this time, which means that we collect information about your online activity both while you are using the Services and after you leave our Services. 

4. How Does Sophie Blake NY Use the Personal Information it Receives?
 
We process Personal Data to operate, improve, understand and personalize our Sites and our products. For example, we use Personal Data to:

  • Create and manage user profiles
  • Communicate with you about our products and services
  • Process orders and facilitate delivery
  • Contact you about updates, promotions or events
  • Personalize website content and communications based on your preferences
  • Respond to user inquiries
  • Fulfill user requests
  • Resolve disputes
  • Protect against or deter fraudulent, illegal or harmful actions
  • Enforce our Terms of Use
  • Customize and personalize your experience with the Services
  • Generate anonymous statistics to help us improve the customer experience have already provided identical information)
  • Make the services easier
  • Train our team members
  • Other internal business purposes
We may communicate with you if you’ve provided us the means to do so. For example, if you’ve given us your email address, we may send you promotional email offers for Sophie Blake NY products and on behalf of other businesses that we work with, or email you about your use of the Services. Also, we may receive a confirmation when you open an email from us. This confirmation helps us make our communications with you more interesting and improve our services. If you do not want to receive communications from us, you can change your email preference when communications are sent. If you sign up for our text messaging program, cookies may be used to personalize your experience (e.g. send you personalized text messages such as shopping cart reminders).
 
Categories of Third Parties with Whom We Share Personal Data
We share Personal Data with vendors, third party service providers and agents who work on our behalf and provide us with services related to the purposes described in our Terms of Use. These parties include:
  • Payment processors
  • Fraud prevention service providers
  • Marketing service providers
We also share Personal Data when necessary to complete a transaction initiated or authorized by you or provide you with a product or service you have requested. In addition to those set forth above, these parties also include:
  • Fulfillment partners
  • Third party business partners who you access through the Sites
  • Other parties authorized by you

5. Is Personal Information about me secure?

Your account is protected by a password for your privacy and security. If you access your account via a third party site or service, you may have additional or different sign-on protections via that third party site or service. You must prevent unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.

We endeavor to protect the privacy of your account and other Personal Information we hold in our records, but unfortunately, we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.

6. What Personal Information Can I access?
 
Through your account settings, you may access, and, in some cases, edit or delete the following information you've provided to us:

  • name and password
  • email address
  • shipping address
  • order history

The information you can view, update, and delete may change as the Services change. If you have any questions about viewing or updating information we have on file about you, please contact us at contact@sophieblake.com

7. What Choices Do I Have?
You can always opt not to disclose information to us, but keep in mind some information may be needed to register or to take advantage of some of our features.
 
You may be able to add, update, or request the removal of Personal Information as explained above. When you update information, however, we may maintain a copy of the unrevised information in our records. Some information may remain in our records after the removal of such information from your account (including, without limitation, in back-up records that we create automatically or information regarding purchases of products). We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally.
 
If you have any questions or concerns regarding our privacy policies, please send us a detailed message contact@sophieblake.com, and we will try to resolve your concerns.