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PRODUCT CARE

Replating & Repairs Policy 

At Sophie Blake we offer a 1 Year warranty effective from purchase date for items $100 or more. One complimentary re-dip is included if necessary, $25 dollar  shipping charge applies. Warranty covers any defect excluding breakage. Receipt of purchase must be provided.

Warranty is void if item is repaired without our consent.

Instructions: To obtain warranty services email contact@sophieblake.com with a receipt of your purchase or simply provide your name and email and we will look it up in our directory. 

Gold plate / Silver plate care
The speed at which plating disappears depends on how you care for your jewelry. Here are some helpful tips on how to preserve the patina and make your jewelry last.

  • Avoid wearing jewelry when you are sleeping, swimming, or doing physical activity.
  • Avoid contact with harsh chemicals, perfumes and make-up.
  • Gently expand or contract plated bracelets and bangles to avoid cracking.
  • Wipe with a gentle non-chemical cloth and store your jewelry in closed bag or pouch after each wear.

Sterling Silver/Vermeil care
Silver jewelry oxidizes naturally with air and humidity. To avoid darkening of silver pieces
here are some tips to preserve shine.
Avoid wearing jewelry when you are sleeping, swimming, or doing physical activity.
Clean with silver cleaning cloth to preserve shine and remove oxidation.
To avoid oxidation, keep your silver jewelry in a closed bag or pouch that is protected from
the air.

 

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